Inventory Receipt Return Order & Approval

Dutch ERP - Inventory Receipt Return Order & Approval Tutorial
This guide explains how to create a Receipt Return Order in Dutch ERP and how the
approval process works. It is designed to help users manage product returns from customers
or internal corrections efficiently.
Step 1: Access the Receipt Return Module
From the Dutch ERP dashboard, go to Inventory -> Receipt Return Order.
This module allows you to manage returns from customers or internal operations.
Step 2: Create a New Receipt Return Order
Click on 'New Return Order'.
- Select the customer or internal department returning the goods.
- Enter the reference document (invoice, delivery note, or receipt).
- Add the returned products with quantities and reasons for return.
Step 3: Submit for Approval
Once the return order is created, click 'Submit for Approval'.
The request will be sent to the designated approver in Dutch ERP.
Step 4: Approval Process
The approver reviews the return order in the Approvals module.
They can approve or reject it.
- If approved, the returned goods are added back to inventory.
- If rejected, the order is marked as invalid and does not affect stock.
Step 5: Inventory Update
After approval, Dutch ERP automatically updates inventory balances.
Returned products are credited back to stock, ensuring accurate records.
Best Practices
- Always reference original invoices or delivery notes for traceability.
- Provide detailed reasons for returns (damaged, incorrect product, etc.).
- Ensure approvers validate quantities before approval.
- Regularly review return reports to identify recurring issues